School Health Check will offer an immediate full refund to any parent who is unhappy with any aspect of our service. We offer immediate refunds for any parent whose child was not tested (absent from school, unavailable on the day etc).

School Health Check is happy to answer any queries about the screening service or deal with any complaints about any issue directly. We would prefer that you did not contact the school or school nurse unnecessarily over issues that we can help with.

We offer all our services from 4 to 11 years of age. The school will provide details of which year groups will be tested and when.

A member of school staff on the day will collect your child from their class and bring to the testing room. The testing should take no more than 10 minutes for vision, 10 minutes for hearing and 15 minutes for dental.

The cost of our service is fixed to parents. We feel that the fixed price cost reflects good value for money given the ease of convenience to get their child tested quickly and efficiently at school.

Yes. All our information entered by parents when booking is secure on our website according to GDPR regulation in the UK. All consent forms are securely uploaded to SignNow. We hold no identifiable parent or child data in the form of paper records as all our testing data is held securely on our Thomson Screening Software. All our reporting is done via secure email to parents.

School Health Check has full employer’s liability insurance cover.

All our testers have professional medical indemnity insurance which covers them to work at multiple sites.

All our testers have individual DBS Enhanced Clearance certification.

Generally any form of health screening is not usually covered by medical insurance policies as it does not fall under the treatment of acute conditions most policies allow for.

A measurement of distance vision and assessment of colour vision.

No, vision screening is not a substitute for a full eye test you get at an optometrist and we always recommend that parents take their child for a full eye examination every 2 years.

There are many reasons why a child may not pass the test – it may be a lack of concentration for example. We always reassure parents that this service is designed to be very sensitive in order not to miss any issues and that further evaluation in a secondary care setting is always sensible. We cannot retest children in the school setting yet.

We use pure tone audiometry. The system tests 1kHz, 2kHz, 4kHz and 500Hz at a threshold set by our audiologist – we test all frequencies at 25 dB, but we can go as low as 20dB or up to 30dB. We can also use puretone or warble presentation. Each sound is presented at least twice, if one of them is a fail, it
will be presented again. You need 2 passes for the overall result to be passed. We also present some random “no sound” checks to filter out anyone simply guessing.

Yes, we can test both services on one day if the school has agreed to co-ordinate this.

Parents receive their children’s test results within 5 working days by secure email.

The school will not have access to the individual results as the information is confidential and sensitive to the parent who booked the service. There is an option on our website to opt-in and allow us to share your child’s results with the school only if you explicitly agree. We strongly encourage our parents to discuss any results with the school nurse as they can support their child.

We do provide an overall report to the school outlining how many children were tested for each service and what the pass/fail rate was for the school.

Vision screening in schools is accurate. Over 90% of children who pass the test are true passes. Studies have shown that 7.8% of children may pass the test but actually have a problem (false passes).

Hearing screening in schools is accurate. Over 89% of children who pass the test are true passes. Studies have shown that 5 to 6% of children may pass the test but actually have a problem (false passes) which is usually mild.